Privacy Policy
Last updated: 22 October 2026.
1. Introduction
This privacy policy explains how the UčiLock application collects, uses, and stores your data. By using the application, you accept this policy.
2. What data we collect
We only collect the data needed for the app to work:
- Account information: your email address and parent's name (account owner).
- Child profile data includes the entered name, avatar, grade, date of birth, city, school, country and language of instruction, and selected school settings.
- Selected question and display adaptations are saved with the child profile. When adaptation for special needs is enabled, this information is also used in AI instructions for preparing questions and providing help.
- We process timetables, grades, topics and dates of school commitments, questions and answers, results, points, minutes, rewards and activity times. For pairing and notifications, we use persistent device identifiers and data needed to deliver notifications.
- Homework and school-record photos are uploaded to the service provider’s private storage. The photo or its recognised content is sent for AI processing to recognise learning material and prepare practice.
- When using Owl, the message, part of the conversation history and relevant child or family data, such as name, grade, confirmed learning material and progress, are sent for AI processing to provide personalised help.
- If you allow location access, GPS is used to check the distance from school while the child app is open. The selected school location is stored in the cloud; this check does not store a history of GPS movements.
- When searching for a school, the city or school name and the public geographic search area are sent to OpenStreetMap Nominatim and Overpass.
- Payment data: UčiLock Pro subscription is processed via Stripe; we do not store your card details.
3. How we use the data
We collect data exclusively for:
- Displaying child's progress and points to the parent.
- Creating progress reports and task statistics.
- Processing subscriptions and payments (via Stripe).
- Ensuring the correct operation and security of the app.
4. Children and privacy
A parent creates and manages the child profile. During use, the child directly provides answers, messages to Owl and activity data; this data is processed for learning, progress information and operation of the app.
5. Storage and Security
Data is processed on the Base44 platform and by service providers required for the selected features, including storage, AI processing, email and notification delivery, and payment processing. Sending data to these services is part of how those features work.
Minimal subscription records may remain in the app to verify previous payments.
This process removes photo references from the app. It does not confirm physical deletion of uploaded photos from the provider’s storage; contact support to remove those files.
6. Your Rights
You can delete your UčiLock account and its linked app records directly in the app:
- Go to Profile Settings.
- Tap “Delete Account” at the bottom of the page and confirm deletion.
- Confirm with your parental PIN. If you have not set a PIN, first set one using the confirmation code sent by email.
- The app checks your subscription, removes your linked records, and then deletes your account. An active or unconfirmed subscription prevents deletion.
7. Contact
For privacy questions or to request deletion of an account and uploaded files, contact UčiLock support.
